A traveler who sees the red Google warning on your hotel website does not write to tell you. They book somewhere else and you never find out.
Web security carries different weight when your page receives payments from strangers three thousand kilometers away. In Cancun we handle two recurring problems. The first is the classic infection: someone gets in through an outdated plugin, injects code, and Google flags the site as deceptive precisely when people are booking their winter vacation. The second is worse and specific to tourist destinations: impersonation. Fake sites appear copying the name and photos of local hotels and operators to collect bookings that do not exist, and when the defrauded guest arrives, the problem lands at your front desk and in your reviews even though you had nothing to do with it. We clean the infection, clear the warnings, and also check what is being published under your name so you can claim it.
We combine design, technology and strategy to deliver real results.
We scan your WordPress to find the source of the infection.
We remove malware, viruses and malicious code at the root.
We clean up the spam and stop it from coming in.
Your page loads and operates normally again.
A service specially designed for WordPress websites.
We offer Web Security · Cancun, Quintana Roo for businesses across Cancun and its metro area, including Zona Hotelera, Centro, Puerto Cancún, Av. Tulum, Punta Cancún, Playa Delfines. We tailor every project to the local market so your brand connects with more customers in the city.
Specially for WordPress sites. Suggested, quotable price: every infection is different — message us on WhatsApp and we will review your case.
Get a cleanup quote →We scan your site and locate malware, viruses and the source of the spam.
We remove the malicious code, infected files and spam.
We repair the damage and apply basic anti-reinfection protection.
Discover more Brewed solutions to grow your business.
Cleanup usually resolves in hours or a couple of days depending on site size, and the Google review typically responds within twenty-four to seventy-two hours after it is requested. In high season it is worth handling immediately even on a weekend, because every day the warning stays live is booking traffic lost entirely.
It is more common in this destination than people assume. We document the impersonation with screenshots and dates, report it to the hosting provider and the domain registrar, and request removal from search engines. In parallel it pays to strengthen your own ranking so your real site appears clearly above, because while the fake one stays visible it keeps charging your guests.
If you charge through an external gateway, card data usually never touches your server and that risk is low. What does live on your site is personal data, travel dates and booking details, which is sensitive and valuable information. Either way, after an infection it has to be reviewed seriously and documented, because Mexico requires notifying affected individuals.
It is specially designed for WordPress websites, where these infections happen most. If your site uses another technology, message us and we will review your case.
Because every infection is different: the scope of the malware and spam varies from site to site. The $5,000 price is suggested; after reviewing your case we confirm the final cost.
We apply basic hardening to reduce the risk, but no site is 100% immune. For ongoing protection we recommend our Website Maintenance service.
Your hosting access (cPanel or FTP) and your WordPress login. With that we can diagnose and start the cleanup.
Yes. We work with businesses in Cancun and the surrounding area — remotely and on-site when the project requires it.
Take a look at our latest work and see what we can do for your project.
Your marketing agency in Cancun. We help you create websites that look amazing and drive more sales.
