Someone researching you from another country writes when they can, not when you open.
A large share of the inquiries a Merida business receives come from people researching from another state or from abroad, often outside local hours. And they are repeated inquiries: what does it cost, what is included, how long does it take, what documents are needed, do you work in English, can it all be handled remotely. Answering them manually consumes hours of your teams time and, when the reply arrives the next day, many of those people have already moved on. A well built chatbot resolves exactly that block, with your real information, in Spanish and English, and hands the conversation to a person when the case deserves it. In a long-decision market, answering the first question quickly is what puts you on the short list.
We combine design, technology and strategy to deliver real results.
Your customers get answers instantly, any time of day.
Quick service that improves the experience with your brand.
Automatically resolves your customers' most common questions.
Follows up on repetitive processes with no manual work.
An integration built to serve, guide and convert.
We offer Chatbot · Merida for businesses across Merida and its metro area, including Centro Histórico, Paseo de Montejo, García Ginerés, Altabrisa, Temozón Norte, Cholul, Santa Gertrudis Copó, Progreso. We tailor every project to the local market so your brand connects with more customers in the city.
Suggested price. Every business and support flow is different — message us on WhatsApp and we will build your chatbot to fit.
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Automation, AI and tools to scale your business.
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Learn more →Not if used for what it is good at. The bot answers the general part and schedules the conversation with the right person. What is impersonal is someone writing on a Sunday with a serious question and getting a reply on Tuesday.
It should not, and it is configured not to. In healthcare and legal services the bot resolves the general part and immediately transfers any particular case to a person, recording the contact for follow-up.
Yes, and in Merida it is very useful given the volume of inquiries from foreign residents and international patients. It is configured in both languages with the same information and your businesses tone.
We integrate it into your website and, depending on your case, connect it to your messaging channels. We review your business and recommend the best option.
It handles the replies and flows we configure (FAQs, repetitive steps) on its own. When something needs a human, it routes it to you.
Because it depends on how many flows, questions and integrations you need. The $15,000 price is suggested; after reviewing your case we confirm the proposal.
Yes. We work with businesses in Merida and the surrounding area — remotely and on-site when the project requires it.
Take a look at our latest work and see what we can do for your project.
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